Q1. Do you sell direct to the public or just to suppliers?
Lumenno Internationalsells both directly to the public an also to suppliers. If you are a product supplier and you are interested in buying our product please reach back to us for specific wholesale discounts.
Q2. How should I care for my new Lumenno lighting fixture?
Never use any abrasive chemicals or coarse sponges when cleaning your fixture. This can cause damage to the finish. Always use a soft cloth to clean your fixture.
Q3. I lost my instruction sheet. Where can I get a new one?
All of our products instruction manuals are available to be downloaded on line.
Q4. Where can I get replacement parts for my fixture?
You can buy them here on our Accesories section or reach back to us for specific parts. We'll make it work for you.
Q5. Is it possible to get a different glass shade on one of your fixtures?
Please note that not all of our glass will be interchangeable. We cannot change the glass shade that comes with a particular fixture. However we do offer many glass shades that can be purchased separately. Please contact one of our authorized dealers and they will be happy to assist you.
Q6. I just received my fixture and a part is missing/ broken. What can I do?
Reach back to us if your order came damaged. We'll find a replacement for you at no cost.
Q7. I am a lighting retailer. How can I become a Lumenno authorized dealer?
Send us a message to email@example.com. We will be happy to assist you and have you become part of the Lumenno International family.