Terms & Conditions

TERMS OF SALE

Terms:

Net 30 to rated accounts only.

Handling Charge:

$10.00 on all orders under $200.00 Net.

Drop Shipments:

All drop ship orders are subject to a 5% of total invoice charge ($5.00 min.) No free freight is allowed (F.O.B. factory). Any claims are the responsibility of the consignee.

Returns:

No goods may be returned without a factory written Return Goods Authorization (RGA). TO BE ELIGIBLE FOR CREDIT, GOODS MUST BE IN ORIGINAL FACTORY CARTONS. NO REFUNDS, CREDIT ONLY. Any shipments marked freight collect will be REFUSED & sent back to shipper. Returns must arrive prepaid or no credit will be issued. A 50% restocking charge applies on all return goods. All returns are inspected thoroughly and credit may be forfeited if damage occurs from insufficient repackaging. Lumenno reserves the right to select carriers unless prior written authorization has been made. No RGA's will be issued on goods more than 12 months old.

Credit:

Four trade references, plus a bank reference, along with our SIGNED credit application are required to establish credit. We reserve the right to refuse credit for any reason. A service charge. of 1.5% per month will be added to all balances past 30 days. Delinquent accounts will be held responsible for all related collection and applicable legal cost whether or not suit is filed.

Job Orders:

All quotes are good for 30 days & a 50% NON-REFUNDABLE deposit is required at time of order. Balance due upon shipping. NO EXCEPTIONS.

Other Conditions:

Prices subject to change without notice. Not responsible for any typographical errors that may incur in price list. Possession of our price list does not constitute an offer to sell. We reserve the right to quote & sell the lighting distributor, who in our opinion is most effective in helping us secure business or assist the customer. We reserve the right to limit the number of distributors in any given area. We warrant our goods for one year from date of purchase. Lumenno International is not responsible for any installation charges or charge backs nor charges for labor or materials. We are not responsible for any charges involved in repairing or replacing damaged or defective merchandise or damages caused by improperly installed goods.

MANY OF OUR ITEMS ARE PATENTED AND DESIGN COPYRIGHTED ©, AND ALL RIGHTS ARE RESERVED. WE WILL NOT TOLERATE ANY INFRINGEMENT TO OUR PRODUCTS. ALL FIXTURES ARE HAND MADE - SOME SIZES AND FINISHES MAY VARY.